Repair Service Center
Basic Equipment for Repair Service Centers
Watches are designed to accompany you throughout life and require regular maintenance to keep their performance, reliability, and appearance in top condition. Our trained watchmakers use state-of-the-art facilities to repair both contemporary and antique watches. Additionally, our team continually strengthens its training to maintain and improve customer service levels.
Infrastructure
- Well-lit modern workshops
- Clear operational processes with advanced technical information
- Spacious ergonomic environments
- Modern testing and measurement equipment
- Top-quality professional tools
- Ample stock of spare parts
Factory Team
- Senior team: consisting of watchmakers, polishers, jewelers, and other experts
- Long-term on-the-job training for enhanced customer service
- Apprenticeship tradition: Training excellent watchmakers to ensure future team talent supply
Elegant and Comfortable Reception Area
Our reception areas are designed with a refined and welcoming ambiance. Professional service consultants provide every visiting client with a warm, attentive, and personalized experience。
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Dedicated and Professional Customer Care Team
Combining years of industry experience with advanced service concepts, our customer care team ensures every client receives attentive, professional, and exceptional service throughout their experience with us.
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Professional and Efficient Customer Care Team
With years of experience in the service industry, our customer care team is guided by advanced service principles, fostering a culture of harmony, dedication, and excellence in every customer interaction.
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Clean and Dust-Free Workshop
All our maintenance workshops are dust-free environments, equipped with Class 100 air purification systems.
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World-Class Precision Equipment
All of our repair workshops are equipped with world-class watch repair instruments, tools, and precision testing devices.
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Professional Parts Management Center
We also have a professional parts management team responsible for sourcing components for all brands within our group, as well as overseeing warehousing and overall supply chain operations. All parts are supplied directly from the original manufacturers in Switzerland, ensuring the highest level of quality for every repair service we provide.
Contact Us NowNearby service locations have been detected.
If your watch requires maintenance or repair, please visit our authorized service center.
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Global Unified Service Hotline
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Customer Service Hotline: +65-63120001
WhatsApp: 6597735181
Company Address: 03-04, Ocean Financial Centre, 10 Collyer Quay, Singapore 049315
